Mallorca

Mallorca is regarded as one of Europe’s cycling highlights – thousands of cyclists visit the island each year for touring, training and events. It’s the training ground of pro teams including Team Ineos (formerly Team Sky), Trek Segafredo and many more, which demonstrates how versatile and attractive the island is to explore on two wheels.

The roads are simply the best we’ve experienced – the silky smooth tarmac makes top riding, and this coupled with glorious sunshine, picturesque towns and villages and stunning mountain vistas piece together to create a superb cycling destination.

This week long tour has been designed to take in the best that the island has to offer, from the scenic flatlands through to the stunning coastline and the Tramuntana mountain range, which boasts UNESCO world heritage status. We’ve incorporated renowned Mallorca rides including the Formentor (lighthouse) ride from Puerto Pollenca and Sa Calobra, the iconic 26 hairpin climb the island is famous for, as well as including some lesser known gems for you to enjoy.

With arrival on Saturday at Palma airport, we’ll transfer you to the start point of your tour on the outskirts of Palma. We cycle from here out to the south east of the island, enjoying stunning coastal roads and scenic monastery climbs, before we venture north to the traditional epicentre of cycling on the island, taking in quaint towns and a number of ‘camis’ (Mallorcan lanes) along the way. Here we base ourselves for three nights at the north east tip of the island, where we tackle the Formentor and Sa Calobra rides, whilst also enjoying some downtime at the beach. Our final leg takes us down along sections of the famous MA10 coast road from Pollenca to Andratx where the scenery is simply stunning, before finishing in Palma, where you’ll have a final evening to enjoy the city.

The tour runs from Saturday to Saturday and we will transfer you from Palma airport at the start of your tour and return you back here the following week for your return home. The tour includes 6 days cycling, 6 lunches, 7 breakfasts, 7 nights accommodation and all the usual back up from the genial guides.

We have partnered with local experts Mellow Jersey cycling tours to deliver this unique experience for you. The tour format is almost the same as our LEJOG or Channel to Med tours, with the back-up van available throughout to support you on the road and to transport your luggage between destinations. As usual the guides will be on hand to make sure you’re well looked after and we’ll make sure you’re well fed with local specialities on the way! One slight break with tradition will be some coffee stops taken in cafes as opposed to the brew van – they make far better coffee than we do! One other point to note is that we won’t be providing the bike transfer from the UK. You can either bring your own bike in a bike box or hire a bike from one of the local bike shops You can view details of cycle hire here – Cycle Hire. We can arrange this for you and collect it beforehand so that it is ready for you when you arrive.

You’ll be provided with detailed route notes and for those with Garmins we also have GPX files of the route. Please see the Itinerary page for a more detailed description of the route and logistics.

2020 Tour Dates:

Sat 28th March – Sat 4th April 2020 Places available

Sat 2nd May – Sat 9th May 2020 Places available

Sat 26th September – Sat 3rd October 2020 Places available

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2020 Tour Dates:

Sat 28th March – Sat 4th April 2020 Places available

Sat 2nd May – Sat 9th May 2020 Places available

Sat 26th September – Sat 3rd October 2020 Places available

Go To Booking Form

Arrival Day – Saturday: Arrive Palma

Arrival at Palma airport and transfer to Playa de Palma, the beach resort on the outskirts of the city. Our guides will be here to meet you and help get you settled in, providing assistance to help you rebuild your bike if needed or helping you set up your hire bike.
There will be transfers available around midday and early evening (specific times for each tour) to coincide with flight arrival times into Palma. Feel free to explore the local area with a walk along the promenade, a peruse of the local bike shops and kit suppliers, a trip to the aquarium or take a bus into Palma to explore the city.
We’ll have a group meal in the evening to give you the chance to meet your new cycling companions for the week.

Day 1 Sunday: Playa de Palma to Randa (50 miles) Elevation Gain:  2950ft / 900m

This ride takes us along the coast road from Playa de Palma – the road is generally quiet and the surface is immaculate which enables us to enjoy the stunning views over the coast along the south east of the island. We break in the town of Sa Rapita where we relax at a café on the seafront, before moving inland towards Llucmajor, one of the main towns in the south of the island. Our day finishes with a climb up to the Cura Monastery – the climb is c.5km long with a gentle gradient of c.5% and the views at the top are spectacular due to the extensive flatlands around it.
The monastery is regarded as a cultural and spiritual centre in Mallorca, and has been redeveloped to include lodging facilities, a restaurant and museum in addition to the quarters for the brothers.

Day 2 Monday: Randa to Alcudia (65 miles) Elevation Gain:   2450ft / 750m

Today we work our way up the centre of the island through undulating terrain, using a combination of the main road network and the smaller Mallorcan camis (lanes). The roads are a joy to ride on here, with high quality surfaces on both the main roads and the smaller lanes, and we enjoy views of the surrounding farmland and pass through a number of small towns. We pass through the Bosc valley outside Petra, a beautiful journey through the vineyards, and climb out into the town. Here we enjoy lunch in the square in the town centre, which is typically buzzing with cyclists – the town is a key draw for the cycling community due to its position in the centre of the island, and it’s the only place we know that has an inner tube vending machine!
We then move northwards into the smaller camis towards the town of Muro, which has a striking position on the top of a hill with great views over the surrounding area, before undertaking the last part of our journey over to the coast.

Day 3 Tuesday: Formentor (40 miles) Elevation Gain:   3245ft / 990m

The views are simply breathtaking. After a beautiful ride around the bay from Alcudia, the road starts with a 3km climb out of Puerto Pollenca before reaching a stunning lookout over the coast. Here you can catch your breath before continuing on down a few hairpins, through a tree-covered road out to the sea. The route then tracks along the edge of the cliffs before reaching the famous lighthouse at the end. There’s a café here where you can enjoy the view and prepare for your return.
We return along the same route back to Puerto Pollenca, the traditional heart of cycling on the island, where we lunch at a café along the seafront. Here you have the option to explore the town further, taking in a trip to Tolos, the resting place of Bradley Wiggins’ champion bikes or simply meander through the streets and along the Pine walk next to the bay.

Day 4 Wednesday: Sa Calobra (optional rest day) (75 miles) Elevation Gain:   6750ft / 2059m

The climb everyone comes to the island to do! We head out from Alcudia around the bay towards Pollenca then tackle our first climb of the day, the Col de Femenia (c.8km). After coffee, we continue through 10km of undulating terrain along the mountain roads towards the top of the Sa Calobra climb. Here you can look down and see the road twisting and turning below you and witness what’s in store!
From here we descend down to the town of Sa Calobra, a bustling tourist haven next to the sea, before starting our challenging 10km ascent back out!

We return to Alcudia via a similar route, but descend from the mountains via the Col de sa Batalla, through a stunning gorge.

For those that don’t fancy the challenge of Sa Calobra its possible to do a shorter ride taking in the Col de Femenia and along the mountain road. Rather than descending down to the town of Sa Calobra there is a café at the top of the climb where you can await your companions’ return and cheer them on as they reach the top!

Day 5 Thursday: Alcudia to Soller (50 miles) Elevation Gain:   4100ft / 1250m

Today we leave our seaside retreat and head for the mountains. Our journey takes us through the foothills of the Tramuntana as we pass through undulating terrain on our way to the town of Alaro. We continue from here over the Col D’honor, along the valley where we are surrounded by the mountains, and climb out over the other side to the Col D’Orient.

Our day finishes with a final climb over the Col de Soller, which in our opinion is one of the prettiest climbs on the island. It isn’t steep (c.5%) and the hairpins wind their way up the side of the hillside, and the view at the top looking down over them is beautiful. We then descend into Soller, and to our evenings accommodation in the buzzing heart of the Town square, where there are a range of restaurants on offer for an evening meal.

Day 6 Friday: Soller to Palma (60 miles) Elevation Gain:   7400ft / 2250m

We finish the tour with some of the most scenic riding you are likely to do anywhere!
We climb out of Soller through Fornalutx, where the road passes through a picturesque town on the side of the hill. It’s astounding how quickly we gain altitude and the views to the valley floor below are stunning.
Here we join the MA10 coast road, and from here on in, get ready for jaw dropping views as the road heads along the coast road to our most south westerly point of Andratx. We pass through the town of Deia, a UNESCO world heritage site, famed for its traditional hillside setting, and also for its appearance in the UK BBC drama series ‘The Night Manager’. We also take in the Coll de Sa Bastida, Coll Des Pi, Es Grau and final the Coll de Sa Gramola before arriving at Andratx.

From here we move inland towards Palma, through the town of Calvia and secluded, tree covered roads. Our last few miles take us into the city of Palma to our hotel, where we finish our tour with the opportunity to explore the highlights of the city including the striking Cathedral on the seafront and the old town with its range of restaurants and shops.
In the evening we will have our final celebratory group meal together.

Day 7 Saturday: Transfer to Palma Airport and Tour Ends

There are two options of transfer available, an early option, and for those that want to spend a final morning exploring the city there will be a later option around midday.

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What’s Included?

The tour price includes 7 nights accommodation, 7 breakfasts, 6 lunches, 6 coffee stops, full trip support including a tour leader that cycles with the group (on smaller groups there will just be back up vehicles), back up van with maintenance equipment, detailed route notes so that you can cycle at your own pace, cycle shirt, luggage transfer each day, lots of fun!

What’s Not Included?

Evening meals, cycle hire (available for a fee), Garmin hire (available for a fee), transport to and from Mallorca, travel insurance.

Group Size

The group will be a minimum of 10 and a maximum of 20 people. We feel that this size of group works best as there will always be enough in the group for some good company but there won’t be so many people that it becomes overcrowded.

Accommodation

Accommodation is in clean and comfortable 3-4 star hotels. Either sharing a twin or a double room, or, if you would like your own space then you can choose the single room option. All rooms are en-suite.

Route

The route consists of a circumnavigation of Mallorca to enable to enjoy the variety that the island has to offer. The earlier days are predominantly on the flatter/undulating terrain, with the exception of the monastery climbs, whereas the last two days incorporate the Tramuntana mountain range. The climbs here are not steep (c.5% gradient) but are up to 10km in length, and participants should have some previous experience of riding hills. We spend three nights of the trip in the same hotel in the north of the island to enable you to undertake two famous Mallorcan rides here, but either of these can be taken as a rest day if preferred. We will have back up vans to support the group.

Food

All of your breakfasts and lunches are included in the price of the trip. Lunches will be provided each day in a cafe or restaurant or picnic lunches provided by the guides. Evening meals can be bought at your accommodation or in a nearby restaurant. Coffee stops will either be taken in a local café to enable you to sample the local delicacies and experience the café culture that the island offers, with some stops provided from the back up van.

Please note that we don’t provide gels or powders – we recommend that you either bring these with you to Mallorca, or they can be purchased from one of the local bike shops (of which there are many!)

Back Up

An experienced tour leader will cycle with you each day and be on hand to help with any bike problems that may occur. The route will be provided to you via a GPX file so that you can go slower or faster than the leader if you prefer or you can cycle with the tour guide at the back so that you don’t have to navigate at all.

A back up van will leap frog the group a number of times each day so that help is never far away. We carry bike maintenance equipment in the van so that repairs can be made on route if required.

Bikes

You have the option to bring your own bike with you to Mallorca using a bike box, or hire one from one of our preferred local suppliers.

If you bring your own bike, your bike should be fully serviced and in good condition before you start to reduce the risk of mechanical problems and unnecessary stoppages along the way. It should be noted that if you have your bike serviced before the tour then it is a good idea to ride it a few times to allow things to ‘bed in’ before joining the tour.

If you would like to hire a bike, we can help you make arrangements with our local provider. We will need some basic information from you in terms of sizing to facilitate this on your behalf – please ask us for information when booking and we will send this over.

Fitness

This tour is suitable for someone with a good level of fitness and who wants a challenge. If you do plenty of training beforehand you should have no problem completing the ride.

It must be stressed that a good amount of training before the ride will make your tour much more enjoyable and ensure that you finish your ride. We are always happy to advise you about training plans in preparation for the ride.

Clothing & Equipment

Clothing for all weathers is recommended so waterproofs are recommended, however it is expected that the weather will be warm and sunny on the whole so please pack accordingly. A full recommended kit list is provided and we are always happy to answer any questions that you may have.

Insurance

It is highly recommended that you take out adequate insurance to cover against, personal accident, loss of belongings and cancellation cover. This should cover you in the event that you have to cancel the tour any time after the final payment has been made as we may be unable to fill your place. There are many insurance companies out there and we prefer not to get involved with recommending a particular company as there are so many policies available depending on your own personal circumstances.

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What Happens at the start of the tour?

The tour starts in Playa de Palma on the first Saturday. There are transfers arranged at set times to coincide with scheduled flight times, and these will take you to your first night’s accommodation. Our guides will be on hand to assist you rebuild your bike if required, or to help you set up your hire bike.

We have a group meal on Saturday night and then the cycling starts on Sunday.

What happens at the end?

The final days riding is on Friday and you’ll have the opportunity to explore Palma in the evening.
A transfer will arrive on Saturday morning (specific times to coincide with scheduled flight times) to take you back to Palma airport.

How difficult is the tour?

The fitter you are and the more training that you do beforehand will add to the enjoyment of your tour. Three days of the tour (1 optional) are on mountainous terrain, therefore we recommend you have some experience of climbing ahead of taking part in this tour.

If you need any advice about fitness please contact us and we will be happy to discuss any questions and concerns that you may have.

What mechanical knowledge do I need?

We don’t expect you to be an expert bike mechanic but there are a few simple skills that will be a great benefit to you. The most important skill you need to know is how to fix a puncture. It is quite likely that at some point you will have a puncture or two so it is essential that you carry a puncture repair kit and a spare tube or two with you. It is also helpful if you know how to change your brake pads and adjust your brakes & gears however this isn’t essential. Our guides will help you with any repairs and adjustments en-route.

What are the lunches like?

Lunches will be a mixture of lunches in cafe’s or restaurants and picnic lunches situated in some picturesque places. We will source local specialities and provide plenty of delicious food every day of your tour, you certainly won’t go hungry. We will have plenty of food available and will cater for any special dietary requirements.

Will I be left behind?

No, a tour leader cycles at the back of the group so that you won’t be left behind if you are worried about cycling too slowly. Throughout the group there will be a mix of abilities and cycling speeds so you will usually be able to cycle with others that cycle at a similar pace. Some people like to cycle fast whilst others prefer to take their time, stop for coffee & cake or stop to take photos etc so whether you are a ‘speed demon’ or more of a ‘tourer’ there usually will be someone to cycle with each day.

Do I need to be super fit?

No, you don’t need to be super fit but a good level of fitness is important as long distance cycling is challenging at times. The fitter you are and the more training that you do before hand will add to the enjoyment of your tour and improve your chances of succeeding the challenge. If you need any advice about fitness please contact us and we will be happy to discuss any questions and concerns that you may have.

What are the groups like?

Obviously each group is different but generally they are a fun, friendly, helpful & adventurous bunch. There will be people of all ages and from all walks of life. We tend to get quite a few older riders although there will always be a few younger riders as well. So far our youngest rider (for the Lands End to John o’Groats tour) was 15 & the oldest (for the Channel to Med Tour) was 82. We think that a group of 15-20 is ideal as there will be plenty of people with similar interests & character without being such a big group that it becomes too much.

Generally the group will be split 50/50 between people travelling alone and people that travel as a pair such as two brothers, two friends, two partners. There will be plenty of people to socialise with throughout the day and in the evening.

Many of the people on the tour will have cycled on a tour with us previously so you may even bump into someone you know!

What happens in the evenings?

Once you have arrived at your accommodation you should have chance for some time to relax, have a shower etc before the evening meal. We usually arrange somewhere to eat for the evening meal so that we can all get together & you won’t be left alone if you would like to eat with others. Quite often will simply arrange a certain restaurant to meet up & just drift in when you are ready whilst at other places we have a set time to eat – it just depends on the location.

Does the support vehicle follow the group?

No, the back up van doesn’t drive behind the group at all times but the van shouldn’t be too far away if you require assistance. In the morning we have a group brief and set off cycling, meanwhile the backup driver will collect all the luggage from the hotel. Once all of the luggage has been loaded, the support vehicle will leapfrog the group stopping when necessary. The backup driver will be at the lunch stop should you need anything from the van & in the afternoon will go on ahead to ensure that your luggage is in place before you arrive.

How much luggage can I take?

There is limited space in the back up van to store luggage. We therefore request that you try to keep your luggage size to a minimum and try not to bring too much with you.  The ideal size for luggage is 70 x 50 x 30 cm and a weight of 15 – 18kg (or less).

What training should I do?

The more the better. We will provide a training guide for you so that you can build up your cycling strength and prepare for the ride in the correct way. It is important that you cycle two long days back to back whilst training and also that you cycle on some hills. We hold a training weekend so that you can meet with others in the group, ask any questions you may have and also test yourselves amongst the hills of the Peak District.

What bike should I use?

The most suitable bike for this trip is a road bike, however it is up to you what type of bike you use.
Please ensure that your bike is fully serviced and in good working order before the start of the trip. Please ensure that you have hard wearing tyres with plenty of tread.
You are going to cycle over 300 miles so it is important that your bike won’t let you down. You may want to fit new brake blocks, tyres & inner tubes before you start the ride and also bring 3-4 spare inner tubes, pump, puncture repair kit and multi-tool to carry with you each day. It is essential that you are able to fix a puncture.
It is also advisable to have lights from & rear lights on your bikes and try to be a visible as possible.

Can I hire a bike from you?

If you would like to hire a bike, we can help you make arrangements with our local provider. We will need some basic information from you in terms of sizing to facilitate this on your behalf – please ask us for information when booking and we will send this over.

The hire bikes come fitted with a pump, water bottle cages, spare inner tube & tyre leavers. You can either bring your own pedals or hire these from the shop.

The hire shop can provide a helmet for you for a small charge.

Please note that you will need to bring your own cycling shoes with you.

What gear should I take?

We provide a suggested kit list so please contact us if you would like a copy sending to you.

What is the male / female ratio?

This varies with each group. There are usually more guys than gals but an average would be about 1/3rd ladies & 2/3rds gents although some tours have more ladies than men.

What are the Accommodation Options?

Double or Twin room option
It is fairly obvious that if you choose this option then you will stay in a B&B/hotel every night. If you are with your partner then you can have a double room each night of the tour. If you are with a friend/relative then you would have a twin room each night of the tour. If you are travelling alone and choose this option then you will be roomed with other members of the group (same sex) and stay in a twin (occasionally a triple) room throughout. Usually you will have an en-suite bathroom but occasionally you have a separate bathroom.

Single room option
Here you are guaranteed a single room each night of the trip. All rooms are en-suite.

Why Mallorca?

Mallorca is renowned as a popular cycling destination in Europe due to its extensive cycle network, smooth roads and range of terrain. Many of the professional cycling teams train here, and as such it attracts a high volume of cycling enthusiasts each year.

The road users in Mallorca are used to groups of cyclists enjoying the island, and cycle tourism is a key part of their economy. Cyclists are welcomed to Mallorca and are treated with respect on the roads. As well as the main routes between towns, Mallorca has a network of backroads (locally known as camis) which typically have excellent road surfaces and are typically mainly used by cyclists and farm vehicles, which make for peaceful and uninterrupted riding.

The weather in Mallorca is typically far better than the UK, and the island is used for early season training camps by professional teams and many UK cycling clubs. It can be hot in the later spring and summer months, but there is generally a good breeze (there are benefits to being on a small island!) which helps you keep cool on the bike.

Mallorca is also renowned for its café culture and excellent provision of Spanish food (as well as specific Mallorca delicacies). We’ll do our best to ensure you try plenty of the local delights on offer, and have made it our priority to sample a full range of cakes to provide you with the best recommendations! Added to that is a rich culture, with picturesque towns, stunning mountains and striking coastlines to take in, all of which makes the island an ideal place for a cycling tour.

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Booking

To book a tour please send a completed booking form and (a) Deposit of £250.00 per person for tours of 7 days or longer or £50.00 for all other tours or (b) The full holiday cost. If only the deposit is paid at time of booking, then full payment of the holiday is required no less than 8 weeks before the start of your holiday. If you book your holiday within 8 weeks of the holiday start date, the full holiday cost is required at time of booking.

Cancellation by Us

In the unlikely event that we have to cancel the tour you will be entitled to a full refund of all monies paid or we will move you to a different tour date if you’re able to do so. If the tour is cancelled because the minimum number of people required to operate this tour hasn’t been reached, then you will be notified no less than two calendar months before the departure date. If the tour is cancelled by us we will not be responsible for any incidental expenses that you may have incurred such as travel expenses, visas etc and no compensation will be paid to cover these expenses.

Cancellation by You

If you have to cancel your holiday, then please notify us as soon as possible. We always try to be fair and will always try to move you to a different tour date if possible. Usually if we are able to fill your place we will return your deposit to you however if your cancellation is close to the tour start date then we may need to keep your deposit and also full tour payment to cover potential losses we will incur.

Notice of Cancellation Charge (% of Full Price)

More than 60 days before start date: Deposit

Less than 60 days before start date: 100%

Cooling Off Period

If you decide to cancel your tour after receipt of your booking form you will be entitled to a 14 day cooling off period. During this time you will be entitled to a full refund of any monies paid.

Prices

Peak Tours reserves the right to increase the price of a tour anytime up until 28 days prior to a tour start date, even if all monies for the tour have already been paid. This maybe due to changes in exchanges rates or for any other reason. If this happens then you will be given the option of cancelling your tour and receiving a full refund if you are not happy with this increase. Peak Tours will not be liable to any additional expenses incurred such as flights. Changes in exchange rates and government-decreed price increases (e.g. in the VAT rate) may mean that the price of your package may change after you have booked. However, there will be no change within 28 days of departure. Where the price increase amounts to more than 10% of the offered and confirmed price for the travel arrangement, you have the right to withdraw from the contract free of charge within 5 days following receipt of notification. Payments made by you to us will be reimbursed immediately.

Accommodation

B&B Option – double or twin/triple

If you choose the B&B only option you will stay in a mixture of B&B’s, hotels and country pubs. If you are travelling with a friend then you will be roomed together in a twin or if you’re with your partner then you will be in a double room (or a twin if you prefer). If you are travelling alone then you will be roomed with another member of the group in a twin or triple room (same sex). The actual stopovers may change from the advertised accommodation providers, if this happens then an equivalent standard of accommodation will be used nearby. The majority of the rooms you stay in will be en-suite however you may stay in a couple of rooms that are not en-suite.

Single Room Option

If you choose the single room option, you will have your own room for the duration of the trip. This will be in either a single room or single occupancy of a double room in a mixture of en-suite and non en-suite rooms.

Sole Use of a Double Room Option

If you choose this option, you will have a guaranteed double room to yourself throughout the tour. You will always have an en-suite each night of your tour. There may be an exceptionally rare occasion when you have a separate bathroom but this is very unlikely. Occasionally you may have a twin room to yourself if a double room isn’t available but again, this is rare.

YHA (Youth Hostel) Option

This option is only available for the fourteen day LEJOG tour. If you choose the YHA option you will stay in a mixture of hostels, hotels & B&B’s staying in dormitory rooms, single rooms, twin rooms & triples.

No refund will be given for any unused accommodation, services or feature of the trip if you need to leave the tour early for whatever reason.

Support

On tours with eight people or less in the group then there may only be one tour guide with you who will drive the back-up van each day. Tours with 9 - 15 people in the group will have two tour guides with one guide driving the back-up van and the other guide cycling at the back of the group or both guides driving a backup van each. Tours with 16+ will have a guide that cycles with the group plus two back up vans to provide support.

Cycle Hire

If you choose the cycle hire option, you will be provided with your bike at the start of your tour. The bike comes with everything you need for your trip although some people like to use their own saddle, peddles and/or helmet (just let us know beforehand). At the end of your tour you can simply hand your bike back to us when you finish cycling.

Minimum Number

If the minimum number of people required to run the trip is not met, then we will have to cancel the trip. You will be notified at least two calendar months prior to the start date of the trip if the minimum number (usually eight people) hasn’t been met and you will receive a full refund of all monies paid.

Consumer Protection

In order to comply with EU Travel Regulations 1992 your deposit and final payment will be held in a separate account until your holiday is completed. This is to ensure the financial security of your holiday.

Insurance

It is compulsory that you take out adequate holiday insurance including medical cover, personal accident, loss of belongings and cancellation cover. We cannot be held responsible for your own illness, injury or loss/damage of your bike or belongings while on holiday.

EHIC – European Health Insurance Card (for EU nationals travelling in Europe)

This card entitles you to greatly reduced or free state medical services throughout Europe, including Switzerland. We recommend you send off for one of these before the trip and carry it with you. It’s important to bear in mind that these cards are not a substitute for travel insurance and adequate travel insurance is compulsory for this tour. This link will give you all the information you need about the EHIC.

http://www.nhs.uk/NHSEngland/Healthcareabroad/EHIC/Pages/about-the-ehic.aspx

You should Satisfy yourself before booking that you have researched your destination and made an informed decision to travel, and taken any necessary precautions. You can obtain travel advise from the British Foreign and Commonwealth Office (http://www.gov.uk/government/organisations/foreign-commonweath-office).

Please note that Brexit may change the validity of this arrangement and at time of writing things are still in flux. Please check the current situation before you travel.

Bicycle Insurance

It is important that your bike is insured for the duration of your tour. This insurance should include and loss or damage to your bike that may occur during your tour an any subsequent days in transit.

Peak Tours cannot be held responsible for the loss of your bike if it is stolen during the tour. This includes if the bike was stolen from one of the accommodation providers, lunch stops or if your bike is being transported in one of our vans. It is important to be aware that we don’t have any insurance for your bike, even if your bike is in our care, either in one of our vans or at any of our premises.

Whilst we take great care to ensure that your bikes are always safe. We have been very fortunate and have never had a bike stolen whilst in our care, but it always remains a possibility. For this reason, you need to ensure that your bike is fully insured from the moment you start your tour or from the moment that you hand your bike to us, if this is earlier than your tour start date.

Safety

Cycling is a potentially dangerous activity and the risks involved should be considered before undertaking such a trip. We will be cycling mostly on quiet back roads however there will be times when we cycle on busier roads where traffic density is higher. All persons undertaking this tour do so at their own risk and Peak Tours cannot be held responsible for any accidents that may occur whilst on the trip.

Peak Tours reserve the right to abandon the day’s ride, at any point, should they feel that there are any factors compromising the safety of the group i.e. severe weather conditions. In the case of abandoning a ride, transport will be provided by Peak Tours to take all the riders to their accommodation.

Once the decision has been taken to cancel the day’s riding, and everyone is safely accounted for, any further guide support for riders wanting to continue with the ride will be withdrawn and, if you decide to continue with your ride, then you do so completely at your own risk. The decision of the Tour leader representing Peak Tours in final.

You are required to follow any safety advice provided to you including wearing a cycle helmet when cycling.

There is no official time limit set by Peak Tours for a rider to complete each days ride, however if a rider is consistently arriving at their accommodation at the end of each day with insufficient time to change and have an evening meal then the guides may intervene and offer options to allow the rider to finish at a reasonable time such as earlier starts from the rest of the group of riding in the van for sections of the ride.

In the most extreme cases where, due to a lack of fitness or any other circumstances, a rider is unable to keep suitable pace and complete the days ride in a reasonable time and other alternatives have been explored, Peak Tours reserve the right to remove you from the tour. No refunds or compensation will be given in these circumstances.

Medical

It is your responsibility to ensure that you are sufficiently fit and healthy to complete your chosen holiday. We reserve the right to request a doctor’s certificate proving you are medically fit to participate in your chosen holiday. If you are affected by any condition, medical or otherwise, that might affect your or other people’s enjoyment of the holiday, you must advise us before booking. If you do not do so, we may cancel your holiday at any time.​

We welcome people with restricted mobility, medical or particular care requirements or a disability, and aim to ensure that our services are as accessible as reasonably possible to all. However, in order that we may consider the possibility of making reasonable adjustments, it is important that we are fully informed of any needs or requirements before any booking is concluded. It has to be considered that a tour group may have up to 25 people and the tour guides have a responsibility to all members of the group. If it is deemed that it wouldn’t be possible to accept someone with a particular disability or care requirements even after considering any reasonable adjustments that we would need to make then we reserve the right to decline a booking as we need to consider the safety of the group as a whole and our tour guides have a responsibility to the whole group. Also, if during a tour it becomes apparent that someone is unsuitable for a tour then the tour leader reserves the right to remove the person from the tour and Peak Tours will not be liable for any expenses incurred as a result.

Behaviour

We consider offensive, aggressive or illegal behaviour to be completely unacceptable. Any such behaviour directed at either our staff, other members of the group or the general public will not be tolerated. The guides reserve the right to ask you to leave the tour with immediate effect, if your conduct is considered by us to be inappropriate, likely to cause harm, or impair the enjoyment, comfort or safety of your neighbours, other members of your group, staff and/or the general public, or is likely, in our belief, to breach any terms of our agreement with you (including these conditions). No refunds or compensation will be given in these circumstances and we reserve the right not to accept any future bookings from you or any member of your party.

Flexibility

There is a natural need to be flexible in a holiday of this kind. The day to day agenda and ultimate aim of the holiday is taken as an objective and not as a contractual obligation. It is a fundamental condition of booking that you accept this flexibility, and acknowledge that delays and alterations and their subsequent results, such as inconvenience, discomfort, or disappointment, are possible.

If there is a significant change to essential terms of your holiday after booking, but before your departure date, we will notify you of these changes as soon as possible. If you are not satisfied with these changes, we will work with you to find a practical alternative. If you are not satisfied with the alternatives, then you will be entitled to cancel your booking without penalty and any money paid for services provided by the Company will be refunded. No refund will be offered for services not booked with the Company e.g. travel costs, flights, train fares etc.

Travel arrangements to the start point and from the finish point are your responsibility. Our responsibility does not commence until the appointed time at the designated meeting point. If you fail to arrive there at the appointed time for whatever reason, we will not be held responsible for any additional expenses incurred by you.

Complaints

Any complaints regarding your trip should be made direct to your tour leader who will normally take appropriate action. If at the end of your tour, you feel that your complaint was not dealt with properly and you were not satisfied with the response, you must notify us in writing or via email within 28 days of the actual completion date of your tour. We will try to agree a settlement with you.

Contract

By completing your booking form, you agree to the booking conditions as outlined above. Peak Tours will carry out our obligations as detailed in the tour itinerary and any information supplied to you.

Company Details

Peak Tours Limited 38 Storth Meadow Road, Glossop, Derbyshire, SK13 6UZ.
Registered in England 7992506
VAT No 130935822

DUE TO ‘BREXIT’ AND THE EVER DECREASING VALUE OF THE POUND WE MAY HAVE TO APPLY A SMALL SURCHARGE TO THIS TOUR IF THE SITUATION DOESN’T IMPROVE. PRICES WERE SET BEFORE THE ‘BREXIT’ VOTE AND SINCE THEN THE POUND HAS PLUMMETED AGAINST THE EURO. IF THE POUND CONTINUES TO FALL THEN UNFORTUNATELY WE WILL HAVE TO APPLY A SMALL SURCHARGE TO THE TOUR. IF WE DO HAVE TO APPLY A SURCHARGE THEN YOU WILL BE ENTITLED TO CANCEL AND HAVE A FULL REFUND. WE HOPE THAT THIS WONT HAPPEN BUT IT IS NECESSARY TO MAKE OUR CUSTOMERS AWARE.

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From: £1,195.00

Shared Double Room

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Pay a deposit of £250.00 per person