Customer Testimonials

We are always pleased to get feedback from our customers. Here are a selection of comments we have received over the years:

I went on the Classic Cols tour to see the fantastic views afforded in the Alps and I was not disappointed, the climbing involved was however quite a challenge!

Dave Richards Aug/Sept 2018

All hotels were very comfortable, all en suite which was very acceptable. The breakfasts in all hotels were accessible from 6.30/7.00 am which allowed you to ‘fuel’ early and not rush. The breakfasts provided a wide range of food product to satisfy everyone.

Tour organisation was excellent. Very professional, but also laid back too. Never felt that we were pressurised to meet time deadlines, but everyone was on time to briefings, catch buses. Our guides made everyone feel special and there was never a problem, only a solution. I was particularly impressed with the movement of cases from one hotel to another.

Massive thanks to all involved. I will definitely sign up for another next year!!!

Richard Jones August 2018

Overall, I would say, as usual, the tour was great, I really enjoyed the camaraderie and the tour lived up to its billing. The arrival at Geneva, despite trying to be derailed by French Air Traffic Control that didn’t happen, was very good. Tony was there and met me and Bob, where I re-acquainted myself with Simon Briers.

The hotels and the rooms I had were all very good, no issues or complaints there. I particularly liked the place in La Grave. My view in the morning was absolutely stunning (of the mountainside - just for clarity 🙂 ).

The route notes and Garmin were good, with the pre-tour information sheets being very useful. For anybody who is taking on the length of the climbs, and their severity, for the first time, it is important that they understand what they are getting into. I wasn’t feeling too good on the Galibier day, so bailed at the top of the Telegraph. However, Isabelle looked after me well.

Dom Ellis June/July 2018

The route was very enjoyable with lakes, pastures, mountains, every day being different.

Annon June/July 2018

Tour organisation was excellent, clear each day, can’t fault it. Plans were made in case of bad weather which were, thankfully, not needed. Great organisation and support.

The tour was brilliant, I loved it. I was very anxious but Tony & Isabelle were so encouraging and I did it – cycled every col and cartwheeled at the top, which was my personal challenge!

Fenella Ritson

Accommodation was of a high standard throughout. They each had their own characteristics of course, from the sleek and modern in Annecy to the friendly personal service at Auberge Edelweiss. Here the food was also excellent, and we ate there on both nights.

For me this tour lived up to expectations, great scenery, mainly great weather, hard cycling and the feeling of exhilaration when you reach the top of a famous climb. All of this accompanied by the usual Peak Tours package of excellent guides, organisation and the informal but professional approach which makes the tour a great experience for everyone.

Graham Dent June/July 2018

The route was a great way to see some fascinating parts of Italy – Siena being a highlight

Robery Holland May/June 2018

Very impressed by the thought that had gone in to selecting accommodation. It really was first class!

I loved the tour. Even though I found it immensely difficult, I welcomed the challenge. The organisation was excellent, and accommodation was spot on. I’ll be back for more.

Mags Almond May/June 2018

Accommodation was excellent! We were really pleased to find ourselves right in the town centres and all the hotels were clean, welcoming and well appointed. I was especially pleased with the Antica Canonica in Citta and would happily have stayed on.

Jeremy Eastaugh May/June 2018

The trip was great and even though most people, including me, hadn’t met you, there was a real sense of loyalty to Peak Tours and admiration for the firm and ethos you have built. In a fickle society where brand loyalty is becoming rarer I want to congratulate you and the team for achieving this. The hard work that goes in to creating the tours and the clear passion you have for our enjoyment really comes through. You should feel very proud for all you have achieved. Keeping consistently high standards is harder as you grow. Thank you.

Louisa Perry Sept/Oct 2018

Very well organised tour, lots of extra assistance before the trip in booking extra nights’ accommodation at the start and end of the trip. I’m sure that must have been an extra hassle for Peak Tours, but it was really appreciated. Collecting and dropping off the bikes on route was also a big plus, again it made the process of getting bikes to and from the trip very easy and stress free – thanks!

Thanks for putting on a great trip. The only question now is where next?

Chris Morgan Sept/Oct 2018

The tour overall was a great ride. Lots of attention to detail and great stuff.

Thank you for a great ride! I enjoyed it all. I would definitely recommend Peak Tours!

John Crick Sept/Oct 2018

I must say that all the accommodation was of an excellent standard. I liked that they were central to interesting villages, towns and cities which gave me the option to wander a bit when time allowed.

Hassan Pillai

The quality and choice of accommodation was superb. I didn’t expect to stay in places so good. I particularly liked the Monastery in Citta Di Castello – that was really quirky!

The food provided was first class. I had to control my eating as there was too much! Restaurant lunches were often too big & I felt guilty not eating more. Quality was excellent. Tina and Emma provided the right mix of fruit and snacks for the brew stops.

of accommodation was superb. I didn’t expect to stay in places so good. I particularly liked the Monastery in Citta Di Castello – that was really quirky!

The food provided was first class. I had to control my eating as there was too much! Restaurant lunches were often too big & I felt guilty not eating more. Quality was excellent. Tina and Emma provided the right mix of fruit and snacks for the brew stops.

Terry Butler Sept 2018

I thoroughly enjoyed the tour. Set-up and individual people (office, tour leaders, back-up) make this tour. Group size is key, but also the fact that bikes get transported to the destination. I would not do this on a rented bike.

Barbara Kuske September 2018

All the lunch stops were fantastic and meal options available were fantastic. The evening meals were also great.

I was very surprised with the support van stops. I was expecting a hot drink and a water station, but the choice of snacks was amazing. There was everything we needed to refuel and feel ready for the next stage. They were also provided at decent intervals throughout.

I couldn’t fault any of the tour organisation. During the tour we encountered a few other organised tours and they had nothing on yours. Their support was very limited, water replenishment and nothing else. I fell on my feet when I booked through you and I didn’t do much research before booking. After the tour I did take a look at the other companies and not much difference in price, so I don’t know how they can get away with it.

Jonathan Hart May 2018

Excellent, brilliant route, the Garmin route was spot on. The route is very picturesque, we were blessed by brilliant weather.

The food on the tables as we pulled up at each stop was a welcoming sight. I particularly enjoyed the looks on the faces of the riders from ‘other’ tour operators, especially at the bottom of the big limb, they were extremely jealous.

Again, the friendliness of the back-up team made that part of the ride very enjoyable.

All the drivers and riders were excellent. Always on hand as required and great banter was had by all.

I would not hesitate in recommending Peak Tours, I certainly hope I join another tour.

R Summerhaye May 2018

Excellent accommodation, Stanhope in particular, I was in the old manor house, in a double room with 4 poster bed and en suite, can’t get much better than that.

All the food in the accommodation and evening meals was terrific. The magic van excelled again, super choice of snacks and stops spaced just about right.

As with all your tours I’ve done, the organisation was superb.

I can’t really think how you can improve this tour, even the weather turned up. I have a photo of me eating ice cream on top of Hartside.

Ronald Deerman

The accommodation was first class at both hotels. You couldn’t wish for a better place to rest.

The food provided was very, very good.

The tour was very well organised.

Ron Sudale May 2018

Loved the scenery and diversity. Marked very well and the trip notes were brilliant.

I’d do it again!

The food was excellent, perfect for the energy needs we had. The bins en route and catering was faultless. Thank you!

The guides were super helpful, nothing too much trouble.

A happy and challenging tour. I enjoyed the route, the group and accommodation/food.

It was a great trip. Thank you Peak Tours and our wonderful guides!

Jane Dixon May 2018

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