To book a tour please send a completed booking form and (a) Deposit of £250.00 per person for tours of 7 days or longer or £50.00 for all other tours or (b) The full holiday cost. If only the deposit is paid at time of booking then full payment of the holiday is required no less than 8 weeks before the start of your holiday. No further reminder is sent. If you book your holiday within 8 weeks of the holiday start date, the full holiday cost is required at time of booking.
Cancellation by Us
In the unlikely event that we have to cancel the tour you will be entitled to a full refund of all monies paid or we will move you to a different tour date if you’re able to do so. If the tour is cancelled because the minimum number of people required to operate this tour hasn’t been reached then you will be notified no less than 3 calendar months before the departure date. If the tour is cancelled by us we will not be responsible for any incidental expenses that you may have incurred such as travel expenses, visas etc & no compensation will be paid to cover these expenses.
Cancellation by You
If you have to cancel your holiday then please notify us as soon as possible. We always try to be fair and will always try to move you to different tour date if possible. If you cancel your tour less than 8 weeks before your tour start date then you will lose all monies already paid. It is for this reason that we strongly recommend that you take out adequate travel insurance to cover cover this.
Notice of Cancellation Charge (% of Full Price)
|Length of time before the tour is due to start||Cancellation Charge|
|More than 60 days before start date||Deposit|
|Less than 60 days before start date||100%|
Cooling Off Period
If you decide to cancel your tour after receipt of your booking form you will be entitled to a 14 day cooling off period. During this time you will be entitled to a full refund of any monies paid.
B&B Option – double or twin
If you chose the B&B only option you will stay in a mixture of B&B’s, hotels and country pubs. If you are travelling with a friend then you will be roomed together in a twin or or if you’re with your partner then you will be in a double room (or a twin if you prefer). If you are travelling alone then you will be roomed with another member of the group in a twin room (same sex). The actual stopovers may change from the advertised accommodation providers, if this happens then an equivalent standard of accommodation will be used nearby. The majority of the rooms you stay in will be en-suite however you may stay in a couple of rooms that are not en-suite.
Single Room Option
If you choose the single room option you will have your own room for the duration of the trip. This will be in either a single room or single occupancy of a double room in a mixture of en-suite and non en-suite rooms.
Sole Use of a Double room Option
If you choose this option you will have a guaranteed double room to yourself throughout the tour. You will always have an en-suite each night of your tour. There may be a rare occasion when you have a separate bathroom but this is very unlikely.
YHA (Youth Hostel) Option
This option is only available for the 14 day LEJOG tour. If you chose the YHA option you will stay in a mixture of hostels, hotels & B&B’s staying in single sex dormitory rooms, single rooms, twin rooms & triples.
On tours with 8 people or less in the group then there may only be one tour guide with you who will drive the back up van each day. Tours with 8 - 15 people in the group will have two tour guides with one guide driving the back up van and the other guide cycling with the group or both guides driving a back up van each. Tours with 16+ will have a guide that cycles with the group plus two back up vans do provide support.
If you choose the cycle hire option you will be provided with your bike at the start of your tour. The bike comes with everything you need for your trip although some people like you use their own saddle, peddles and/or helmet (just let us know beforehand). At the end of your tour you can simply hand your bike back to us when you finish cycling. Please see the additional cycle hire sheet for details of the bikes we have available.
If the minimum number of people required to run the trip is not met then we will have to cancel the trip. You will be notified at least 3 calendar months prior to the start date of the trip if the minimum number (usually 8 people) hasn’t been met & you will receive a full refund of all monies paid.
In order to comply with EU Travel Regulations 1992 your deposit & final payment will be held in a separate account until your holiday is completed. This is to ensure the financial security of your holiday.
It is compulsory that you take out adequate holiday insurance including medical cover, personal accident, loss of belongings & cancellation cover. We cannot be held responsible for your own illness, injury or loss/damage of your bike or belongings while on holiday.
EHIC – European Health Insurance Card (for EU nationals travelling in Europe)
This card entitles you to greatly reduced or free state medical services throughout Europe, including Switzerland. We recommend you send off for one of these before the trip and carry it with you. It’s important to bear in mind that these cards are not a substitute for travel insurance and adequate travel insurance is compulsory for this tour. This link will give you all the information you need about the EHIC. www.nhs.uk/NHSEngland/Healthcareabroad/EHIC
Cycling is a potentially dangerous activity & the risks involved should be considered before undertaking such a trip. We will be cycling mostly on quiet back roads however there will be times when we cycle on busier roads where traffic density is higher. All persons undertaking this tour do so at their own risk & Peak Tours cannot be held responsible for any accidents that may occur whilst on the trip. For further details please see our risk acknowledgement statement here which forms part of these conditions.
By booking on a tour with us, you agree to the booking conditions as outlined above. Peak tours will carry out our obligations as detailed in the tour itinerary & any information supplied to you.