Terms and Conditions

Booking

To book a tour please send a completed booking form & Peak Tours will confirm your booking by email, and send you an invoice for (a) deposit of £50 per person on all holidays or (b) The full holiday cost. If only the deposit is paid at time of booking then full payment of the holiday is required no less than 6 weeks before the start of your holiday. No further reminder is sent. If you book your holiday within 6 weeks of the holiday start date, the full holiday cost is required at time of booking.

Please note that a deposit of £250 is required for the Lands End to John O'Groats tour.

Consumer Protection

In order to comply with EU Travel Regulations 1992 your deposit & final payment will be held in a trust fund until your holiday is completed. This is to ensure the financial security of your holiday.

Refund Policy

Wherever possible we will refund any monies paid to us at your request if we are given plenty of notice and and can fill your space on the tour. We always try and be fair and will do our best to return any monies paid by you however in some circumstances we will have already paid for some of your accommodation before hand. If this is the case then we will need to account for this when considering paying out a refund to you.

Cancellation by You

If you cancel your holiday the person who signed the booking form must notify us in writing and will be subject to the following cancellation charges from the date of receipt of your letter.

Notice of Cancellation Charge (% of Full Price)
Length of time before the tour is due to startCancellation Charge
More than 42 days before start dateDeposit (£50 each)
29 – 42 days35%
15 – 28 days50%
Less than 14 days before start date100%

Cancellation by Peak Tours

In the unlikely event that we have to cancel a holiday you will be entitled to a full refund.

Insurance

We strongly recommend that you take out adequate holiday insurance including medical cover, personal accident, loss of belongings & cancellation cover. We cannot be held responsible for your own illness, injury or loss/damage of your belongings while on holiday.

Price

All prices are in Stirling (GBP) and are valid for 2014. Price includes everything as listed on the website and is based on two people sharing.

Group Tours

We reserve the right to cancel a holiday or offer an alternative date if there are not enough people on the tour. In the unlikely event this should happen we will notify you no later than 4 weeks before your departure date.

Bikes & Equipment

With the interests of safety we reserve the right to refuse bike hire to those who we do not consider to be competent cyclists. You are responsible for the care & safe keeping of any equipment you use which belongs to Peak Tours. You will ensure that bikes are securely locked to an immovable object when left unattended. In the event that the bike and/or any accessories are lost or stolen you shall indemnify us for the cost of replacing those items.

Accommodation

We will always do our best to ensure that your accommodation is within accordance to our advertising & your booking requirements. In some locations accommodation is limited & it may be necessary to change some of the details from those advertised or requested. We will notify you of any such alterations as soon as we can, offering alternative arrangements of at least equivalent standard.

Customer Satisfaction

We aim to ensure you have an enjoyable holiday & welcome feedback (positive or negative) on all aspects of our holidays so that we can continue to improve them. If you have any problems or are unhappy in anyway with any aspect of the holiday please call us at the earliest opportunity so that action can be taken to remedy the problem. Any complaint made to Peak Tours after your holiday should be made in writing within 28 days of your return home.

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Our Partners

peak district national park authority derby and derbyshire economic partnership

This business was partly financed by the New Environmental Economy Programme, a grant scheme funded by the Derby and Derbyshire Economic Partnership and managed by the Peak District National Park Authority.

News

New 10 Day LEJOG

We are pleased to announce that we have a new 10 day Lands End to John o'Groats tour. with an average of nearly 100 miles per day this tour is not for the faint hearted!

10 Day LEJOG

Dover to Cape Wrath

After two great tours in 2013 we are running two more Dover to Cape Wrath tours in 2014. We have changed a few days routes from last year by improving some of the sections through Cambridgeshire and Lincolnshire.

Dover to Cape Wrath

WAY OF THE ROSES TOUR

This is a truly superb tour. a four day coast to coast passing through some amazing scenery and without the crowds. Photo's from the September 2013 tour can be viewed hereSeptember 2013 Way of the Roses

Way of the Roses

Coast to coast

Well done to all of those that completed the Coast to coast in 2013. Dates are now available for 2014.

Coast to coast

September 2013 LEJOG

Well done to everyone that completed the September 2013 LEJOG

Sept 2013 LEJOG

Moselle to Mozart

We are really looking forward to getting out and cycling our first two tours across Southern Germany and Austria. We cover 800 miles in 2 weeks which is a more leisurely pace than our LEJOG or Dover to Cape Wrath tours.

Moselle to Mozart

Photos from Germany

Photo's from the September 2014 Moselle to Mozart tour.

Photos from Germany

What our customers say

Great tour overall, excellent challenge. Lovely B&B keepers – you could not ask for nicer places in lovely villages. My husband and I (68yrs and 72yrs) believe we have qualified for our Duke of Edinburgh Gold Award!

Margaret Wood, June 2014

We’d definitely go on another tour. The cycle routes and walks went through some lovely landscapes and the B&Bs were great to stay at. Collecting the bikes and luggage went smoothly. Thanks very much.

Phil Ramsay, June 2014

Excellent value for money. All parts of the tour were excellent and I would recommend Peak Tours to others without hesitation.

Alison Lowndes, May 2014

Amazing landscapes, beautiful houses – Chatsworth estate was absolutely divine. Most enjoyable! Super – look forward to another tour!

Michele Christensen, May 2014